Account Deletion Requests

How can I request the deletion of my account or of an account for a deceased or incapacitated user?

If you need to request the deletion of a WayUp account, please follow these steps:

Send Your Request to:

Email your request to

Provide Account Information:

If you know the email address associated with the account, please include it in your email.

If you don’t know the associated email address or do not have access to it, please forward the URL to the user's profile in your email. This can be found by doing a Google search. Search example: "John Doe at WayUp".

What Happens Next?

Our support team will process your request as quickly as possible and may reach out for any additional information if needed.

Once the account has been deleted, we will email you with confirmation that your information has been removed from our servers.